1. Services

GHS Cleaning Solution provides residential, commercial, bond, and carpet cleaning services in Brisbane. All services are carried out by trained staff using appropriate equipment and eco-friendly practices.

2. Bookings & scheduling

Bookings are confirmed upon receipt of your request and agreement on the scheduled date and time. Please ensure access to the property is available at the agreed time. Late access may result in rescheduling.

3. Cancellations

We ask that cancellations be made at least 24 hours before the scheduled service. Late cancellations or no-shows may incur a cancellation fee at our discretion.

4. Payment

Payment is due upon completion of the service unless otherwise agreed in writing. We reserve the right to withhold future bookings in the event of outstanding payments.

5. Refund policy

If you are not satisfied with the quality of our service, you may request a refund within 24 to 48 hours of the completed service. Refund requests made after this window will not be eligible. All requests are reviewed on a case-by-case basis and must be submitted with details of the concern.

6. Our liability

GHS Cleaning Solution takes care when working in your property. However, we are not liable for pre-existing damage or items left in areas being cleaned. Please secure valuables before your scheduled service.

7. Changes to terms

We may update these terms from time to time. Continued use of our services after any changes constitutes your acceptance of the updated terms.

8. Contact

For any questions about these terms or to submit a refund request, please contact GHS Cleaning Solution via our website or the contact details provided at the time of booking.